Terms of use
Call-Out (call-out.app) is a trip-safety service operated by Sendaris Labs LLC, a single-member California limited liability company, currently in beta. Creating an account or using the service means you agree to these terms and to the privacy policy. Last updated: August 18, 2026.
What the service does — and does not — promise
Call-Out lets you register a trip with a check-in deadline and, if you miss it, notifies the emergency contacts you chose using the information you entered. It is built with care: notifications are logged, the scheduler is monitored, and failures are designed to be visible. But it is a best-effort beta service, and you must not rely on it as your only safety measure.
Call-Out is not a substitute for telling people your plans in person, for official trip registration where it exists, for carrying appropriate equipment, or for emergency services, search and rescue, or insurance. Message delivery depends on third-party networks — email providers, phone carriers, hosting — that can fail, delay or misclassify messages outside our control. No guarantee is made that any alert arrives, or arrives on time.
Call-Out is not an emergency service and is not monitored by people. Alerts are sent automatically to the contacts you chose; no one at Call-Out watches trips, reads alerts, or will ever contact rescue services on your behalf. In an emergency, call your local emergency number (911, 112) — never Call-Out.
Your responsibilities
Tell your contacts first. You may only list people as emergency contacts who have agreed to the role. The information you enter — trip details, deadlines, contact addresses — must be accurate; alerts are only as good as what you typed.
Check in. Conclude or extend your trips honestly. Missed check-ins alarm real people and can set real rescues in motion; deliberately false alarms are abuse.
Use the service lawfully and as intended. Don't use it to send unwanted messages, harass anyone, or probe or disrupt the system. We may suspend or delete accounts that abuse the service or endanger its operation for others.
Your account and data
You must be at least 18 years old (or the age of majority where you live) to create an account.
You can delete your account at any time from your profile, which removes your data as described in the privacy policy. We may discontinue or change the service (it's a beta); if it ever shuts down, reasonable notice will be given so nobody is left believing a safety net exists that doesn't.
Liability
Your safety remains your responsibility. The activities this service is built around — backcountry travel, climbing, paddling and the like — are inherently dangerous. You assume those risks yourself; using Call-Out does not transfer any part of them to the operator, and no feature of the service is a promise that help will come.
The service is provided "as is", free of charge, without warranties of any kind. To the maximum extent permitted by law, the operator is not liable for any damages arising from use of — or inability to use, or reliance on — the service, whether direct, indirect, incidental or consequential, and including personal injury, death, and the costs of searches or rescues, however caused — missed, delayed or misdelivered notifications included. Where liability cannot be excluded, it is limited to the amount you paid for the service: nothing.
What your contacts, bystanders or the authorities do in response to an alert — including starting, escalating or not starting a search — is their decision and their (or your) responsibility; the operator is not a party to it.
Indemnification
If someone brings a claim against the operator because of something you did — information you entered falsely, a person you listed as a contact without their agreement, abuse of the service, or any use of it that breaks these terms or the law — you agree to indemnify the operator: to cover the resulting damages, costs and reasonable attorneys' fees, and to cooperate in the defense. The operator will tell you promptly about any such claim.
Governing law, venue and arbitration
These terms, and any dispute arising out of them or the service, are governed by the laws of the State of California, without regard to its conflict-of-laws rules.
Disputes go to arbitration, not court. Any dispute between you and the operator will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association under its Consumer Arbitration Rules — which means no class actions and no jury trials. Two exceptions: either side may bring an individual claim in small-claims court, and the operator may seek an injunction to stop abuse of the service. Arbitration is conducted in English, remotely or in California, with fees allocated per the AAA consumer rules.
You can opt out of arbitration— email the address below with the subject "Arbitration opt-out" within 30 days of creating your account; the rest of these terms is unaffected. Any dispute not subject to arbitration must be brought in the state or federal courts located in California, and both sides consent to their jurisdiction.
If any part of these terms turns out to be unenforceable, the rest still applies.
Changes
These terms may be updated as the service matures (a proper legal review is planned before the beta label comes off). Material changes will be noted on this page with a new date, and continued use after a change means acceptance.
Questions, and arbitration opt-outs: support@call-out.app